How we communicate is a critical part of how care is delivered. This session explores intentional communication as a tool for building trust, reducing harm, and honoring patient dignity. Participants will examine how mindful, empathetic communication practices can strengthen relationships, improve understanding, and advance equitable care across diverse patient populations.
Objectives:
1. Recognize communication as a core component of quality and equitable care, influencing trust, safety, and patient experience.
2. Apply intentional communication strategies that promote empathy, clarity, and respect in interactions with patients, families, and communities.
